Frequently Asked Questions

Simply fill out our contact form or email us at hello@getrighthelp.com. We'll schedule a brief 15-minute consultation call to understand your needs and match you with the right guide or combination of guides. From there, we'll schedule your first full session at a time that works for you.

Your first session begins with a comprehensive assessment where we discuss your current situation, challenges, and goals. We'll identify patterns and areas where guidance would be most valuable. You'll leave with initial insights, a framework for tracking patterns, and clear next steps. Most importantly, you'll experience firsthand how our approach differs from generic advice.

No special preparation is required, though we encourage you to think about what specific areas of your life need clarity. If you've been noticing any patterns, synchronicities, or recurring themes, jot them down. Come with an open mind and willingness to explore your intuition in a structured way.

Standard sessions are 60 minutes, which provides adequate time for deep exploration while maintaining focus and energy. We also offer 90-minute intensive sessions for complex situations or when working with multiple guides simultaneously. The initial consultation call is 15 minutes and complimentary.

We combine four specialized perspectives rather than relying on a single approach. More importantly, we emphasize verification and tracking. Every insight should be testable and lead to observable results. We provide frameworks to document patterns, test predictions, and measure progress. No vague promises or mystical abstractions—just practical guidance you can verify for yourself.

Our approach draws from various wisdom traditions but isn't tied to any single system. We respect all spiritual paths and work with clients of all backgrounds, including those who consider themselves spiritual but not religious, or simply intuitive without a specific belief system. What matters is developing your natural intuitive capacity, regardless of how you frame it spiritually.

Not at all. You don't need to believe in anything supernatural or mystical. All we ask is that you're open to exploring your own intuition and willing to track patterns systematically. Many of our clients are naturally analytical or even skeptical—which actually serves them well in our verification-based approach.

We teach you to track patterns, document predictions, and observe outcomes. If we suggest you're in an optimal timing window for a certain action, we track what happens when you act. If we identify an emotional pattern, we help you observe when it appears and what triggers it. Over time, you build a personal database of verified insights that strengthen your trust in the process.

Not necessarily. You can start with whichever guide's specialization aligns most with your current needs—Betty for timing, Sam for opportunities, Julia for relationships, or Clara for self-discovery. However, many clients find that combining perspectives provides the most comprehensive guidance. We can help you determine the best approach during your consultation.

Absolutely. Your needs may evolve as you progress, and different life situations call for different specializations. We're completely flexible about this. Many clients naturally rotate between guides based on what they're working through at the time.

When you're working with multiple guides, we share insights (with your permission) to provide integrated guidance. For example, Betty might identify optimal timing for a move while Sam assesses the opportunity and Julia evaluates the emotional readiness. This collaborative approach prevents blind spots and provides multi-dimensional clarity.

Most sessions are conducted via Zoom or phone, which works just as effectively as in-person meetings. We also offer in-person sessions in select locations. All sessions are recorded (with your permission) and you receive the recording afterward, along with a written summary of key insights and action items.

We require 24 hours notice for cancellations or rescheduling. Sessions cancelled with less than 24 hours notice are charged in full. We understand emergencies happen and handle these situations with compassion on a case-by-case basis.

Yes. If you're not completely satisfied with your first session, we'll refund your payment in full, no questions asked. For ongoing packages, unused sessions can be refunded on a prorated basis minus a 10% administrative fee. We're confident in the value we provide and want you to feel comfortable trying our services.

Absolutely. We maintain strict confidentiality standards. Information is only shared among our guides with your explicit permission and only when it serves your guidance process. We will never discuss your sessions with anyone outside our team without your written consent.

Many clients experience clarity and actionable insights from their very first session. You might notice immediate shifts in perspective or receive guidance that proves accurate within days. However, deeper transformation—developing strong intuitive recognition, changing long-standing patterns, manifesting major life changes—typically unfolds over weeks and months as you consistently apply the guidance and track results.

This is important feedback. We encourage you to voice any concerns or doubts during sessions. Sometimes guidance needs time to make sense as situations unfold. Other times, we may need to adjust our approach or you might benefit from a different guide. Your intuition about what feels right is part of the process we're helping you develop, so we take your feedback seriously.

We focus on patterns, probabilities, and optimal timing rather than specific predictions. We might identify that you're entering a favorable period for career opportunities or that certain relationship dynamics are likely to surface, but we don't claim to predict exact events or guarantee specific outcomes. Our approach is about helping you navigate possibilities and make better-informed decisions.

No. While our guidance can complement therapy, we're not licensed therapists and don't treat mental health conditions. We work with naturally intuitive individuals who are seeking clarity on life decisions, patterns, and direction. If you're dealing with trauma, mental illness, or crisis situations, we encourage working with licensed professionals and can provide referrals.